a. Yes, all of our vehicles have accessibility for all wheelchairs and mobility scooters. Passengers who use a walker or cane can also take advantage of our easily accessible vans. All wheelchairs are strapped down with a 4 pt. tie down lock from Q-Straint and each passenger is strapped in with a safety belt.

a. Unfortunately, Medicare does NOT cover most transportation needs, but you should always look into your specific plans. We are NOT a Medicaid provider and currently do not take any other health insurance. We are happy to work with Workman’s Compensation.

a. We accept all major credit cards, checks and cash. To make it easier for passengers we give a flat rate depending on the pick up and drop off location. The only additional charges are for wait time (if authorized). We generally ask for payment at the time of transportation or before.

a. We do offer wait time at an additional rate and ask for 48 hour notice to guarantee having a driver wait with you. Call for rates.

a. Yes. While you are in our vehicle there will be no unwanted stops. Each ride is private, however you may bring a companion or friend along without any additional costs.

a. Wait times differ from day to day, but we generally quote less than 30 minutes for our return trips and are working to get more vehicles on the road to keep wait time to a minimum.

a. No, Palm Tran is a county service that has multiple stops. AOT provides transport for one passenger at a time, we do not make multiple stops unless authorized by the passenger.

a. We do offer rate discounts for our passengers who consistently use our service, please call for more information.